Santa Fe Furniture & Gifts Polices.
Returns and Exchanges.
At Santa Fe Furnishings & Gifts, we are committed to providing the best possible buying experience to our valuable customers. Your satisfaction is our ultimate goal.
If the furniture does not work for you, we do offer 30-days Return & Satisfaction Guarantee for in-store credit only. We will issue an in-store credit to you less all return shipping charges and upon receiving the merchandise in original package, undamaged, unassembled and new condition. Any damage may occur to merchandise during return shipping will be deducted from your refund, therefore, please make sure you pack the return merchandise carefully.
Please note that we normally cannot cancel, change or arrange return on Custom Order, Layaway, or Special Order. All deposits on these types of orders are non-refundable after 90 days from order date.
For more information on the warranties used by any of our third party partners, you can refer to their specific privacy statements listed below. This is only a partial list:
IFD Furnishings: http://www.ifdfurnishings.com/warranty-information/
United Leather – USA: http://www.unitedleatherusa.com/warranty.html
Data collection and use of personally identifiable information.
Data Collection. We collect personally identifiable information, such as your name, phone number, company name and email address, directly from you when you choose to enter it on our website, for instance when you complete the “Contact Us” form on our website.
Use. We use this information to respond to the request or inquiry you have submitted to us through the contact form or other entry field.
We also use this information for marketing purposes, such as to send you our newsletter or other promotional emails. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these communications. With your consent, we may also post your name and a testimonial on our site.
Information Sharing. We do not share your information with third parties for their promotional purposes. We may share your information with our subsidiaries, affiliated companies, and trusted third party service providers working under the instruction of Santa Fe Furniture & Gifts, such as an email service provider, hosting provider or data center, exclusively for storage purposes. Such third parties who provide services on our behalf are authorized to use your personal information only as strictly necessary to provide these services to us.
Legal Disclaimer. We reserve the right to disclose or transfer your personally identifiable information as required by law, as part of a merger, acquisition, dissolution or sale of assets, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. You will be notified via email and/or a prominent notice on our website of any change of ownership, uses of your personal information, and choices you may have regarding your personal information.
We may also disclose your personal information when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud or respond to a government request. We may also disclose your personal information to any other third party with your prior consent.
Others’ Websites. Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Access. Upon request, Santa Fe Furniture & Gifts will provide you with information about whether we hold any of your personal information. You may update, access or request deletion of your personally identifiable information by contacting us at firstname.lastname@example.org. We will respond to your request within a reasonable timeframe.
Data collection and use of non-personally identifiable information
Passive Collection. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
Our cookies are placed for the following purposes:
To illustrate our website, we may embed videos from YouTube. When you watch these videos, YouTube may set cookies. We do not control the placement of these cookies, and for more information on these cookies and how to opt-out, please refer to YouTube specific privacy statements: http://www.google.com/intl/en/policies/privacy/. The YouTube videos on our site may also use local storage objects (LSOs) to store preferences like volume control. LSOs are different from browser cookies because of the amount of, type of, and how data is stored. To learn how to manage privacy and storage settings for Flash cookies click here.
We do not process any of this information, directly or indirectly, with the help of a third party or otherwise, to determine your identity.
Data Security and Retention. The security of your information is fundamental to Santa Fe Furniture & Gifts. We have implemented industry standard security measures, which include the use of firewalls and encryption to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have questions about the security of your personal information, you may contact us at email@example.com.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Santa Fe Furniture & Gifts Commitments. Santa Fe Furniture & Gifts collects and uses data in accordance with all applicable laws and regulations, including but not limited to laws governing privacy and data protection.
Please contact us to resolve privacy or data use concern that we have not addressed satisfactorily, please contact us at the above information.
Thank you for being a valued customer of Santa Fe Furniture & Gifts.
Effective Date: 5/14/2018