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Santa Fe Furniture & Gifts Polices.

Returns and Exchanges.
At Santa Fe Furnishings & Gifts, we are committed to providing the best possible buying experience to our valuable customers. Your satisfaction is our ultimate goal.

If the furniture does not work for you, we do offer 30-days Return & Satisfaction Guarantee for in-store credit only. We will issue an in-store credit to you less all return shipping charges and upon receiving the merchandise in original package, undamaged, unassembled and new condition. Any damage may occur to merchandise during return shipping will be deducted from your refund, therefore, please make sure you pack the return merchandise carefully.

Please note that we normally cannot cancel, change or arrange return on Custom Order, Layaway, or Special Order. All deposits on these types of orders are non-refundable after 90 days from order date.

Privacy Policy.
What does this privacy policy cover?

Santa Fe Furniture & Gifts takes your privacy very seriously and we respect your privacy and protect it with strict policies in place. This Privacy Policy governs and details the main privacy principles of Santa Fe Furniture & Gifts (“we,” “us,” “our”) applies to the data we collect and process through our services. This Privacy Policy describes how Santa Fe Furniture & Gifts collects, uses, shares and secures personal information through our third-party services, and also describes your choices regarding our use and your access to your personal information.

Privacy Policy Agreement.
Santa Fe Furniture & Gifts takes your privacy very seriously. This privacy policy governs and details the main privacy principles we apply to the data we collect through our website www.theranchlookcom.

For more information on the warranties used by any of our third party partners, you can refer to their specific privacy statements listed below. This is only a partial list:

Third-party Warranties.
Catnapper: http://www.catnapper.com/Warranty
IFD Furnishings:  http://www.ifdfurnishings.com/warranty-information/
United Leather – USA: http://www.unitedleatherusa.com/warranty.html

Data collection and use of personally identifiable information.

Data CollectionWe collect personally identifiable information, such as your name, phone number, company name and email address, directly from you when you choose to enter it on our website, for instance when you complete the “Contact Us” form on our website.

Use. We use this information to respond to the request or inquiry you have submitted to us through the contact form or other entry field.

We also use this information for marketing purposes, such as to send you our newsletter or other promotional emails. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these communications. With your consent, we may also post your name and a testimonial on our site.

Information Sharing. We do not share your information with third parties for their promotional purposes. We may share your information with our subsidiaries, affiliated companies, and trusted third party service providers working under the instruction of Santa Fe Furniture & Gifts, such as an email service provider, hosting provider or data center, exclusively for storage purposes. Such third parties who provide services on our behalf are authorized to use your personal information only as strictly necessary to provide these services to us.

Legal Disclaimer. We reserve the right to disclose or transfer your personally identifiable information as required by law, as part of a merger, acquisition, dissolution or sale of assets, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. You will be notified via email and/or a prominent notice on our website of any change of ownership, uses of your personal information, and choices you may have regarding your personal information.

We may also disclose your personal information when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud or respond to a government request. We may also disclose your personal information to any other third party with your prior consent.

Others’ Websites. Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Access. Upon request, Santa Fe Furniture & Gifts will provide you with information about whether we hold any of your personal information. You may update, access or request deletion of your personally identifiable information by contacting us at santafe1@theranchlook.com. We will respond to your request within a reasonable timeframe.

Data collection and use of non-personally identifiable information

Passive Collection. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Tracking Technologies. Santa Fe Furniture & Gifts and any third-party partners may use cookies and similar technologies to analyze trends, administer the website, and track users’ movements around the website.  We use cookies which are small text file stored on a user’s computer. The cookies store non-personally identifiable information related to your navigation on our website. Our website also uses web beacons, which are embedded invisibly on Web pages. Web beacons help us better manage content on our site by informing us what content is effective. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

Our cookies are placed for the following purposes:

  • Personalization of your navigation. These cookies enable us to recognize you and remember any information you have entered during your navigation on our website (such as language choice, country you are browsing from, or browser type). This makes your visit on our website easier as we don’t ask you the same information several times during your navigation.
  • Third parties cookies and web beacons may be placed on our website for the following purposes:
  • Analysis of our website activity. We currently use Google Analytics and web beacons to collect information related to the web traffic and number of visitors. These are tools that enable us to measure the performance of the navigation on our website and provide you with personalized marketing messages. Other websites in the future may be used. For more information on the cookies used by these websites, you can refer to their specific privacy statements listed below:

To illustrate our website, we may embed videos from YouTube. When you watch these videos, YouTube may set cookies. We do not control the placement of these cookies, and for more information on these cookies and how to opt-out, please refer to YouTube specific privacy statements:  http://www.google.com/intl/en/policies/privacy/. The YouTube videos on our site may also use local storage objects (LSOs) to store preferences like volume control. LSOs are different from browser cookies because of the amount of, type of, and how data is stored. To learn how to manage privacy and storage settings for Flash cookies click here.

  • We use communication tools to share links with social networks. If you click on these features, such as social media widgets or “share” buttons, the company providing them may collect your IP address, which page you are visiting on our site and may place cookies when you are connected into their services. Your interactions with these features are governed by the privacy policy of the company providing it.
  • For more information on the cookies used by any of our third-party websites, you can refer to their specific privacy statements listed below:

Facebook: http://www.facebook.com/about/privacy/

Google +: https://www.google.com/intl/en/policies/privacy/

Jobvite: http://www.jobvite.com/privacy-policy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Twitter: https://twitter.com/privacy

We do not process any of this information, directly or indirectly, with the help of a third party or otherwise, to determine your identity.

Search Engine Marketing. We use at times or in the future use Google AdWords service to advertise on the Google search result page. Google uses cookies to serve ads based on your past visits on our website. For more information on Google AdWords services and how to opt-out, please refer to Google specific privacy policy and settings for Google ads.

Data Security and RetentionThe security of your information is fundamental to Santa Fe Furniture & Gifts. We have implemented industry standard security measures, which include the use of firewalls and encryption to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, we cannot guarantee its absolute security. If you have questions about the security of your personal information, you may contact us at santafe1@theranchlook.com.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Santa Fe Furniture & Gifts Commitments. Santa Fe Furniture & Gifts collects and uses data in accordance with all applicable laws and regulations, including but not limited to laws governing privacy and data protection.

For any question on this privacy policy, you can contact:

Please contact us to resolve privacy or data use concern that we have not addressed satisfactorily, please contact us at the above information. 

Changes to our privacy policy.
Please note that we may update or change this privacy policy. If we revise our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. Please check the Santa Fe Furniture & Gifts website www.theranchlook.com. To read or access the privacy policy governing our policies, please click here.for the latest version of the privacy policy.

Thank you for being a valued customer of Santa Fe Furniture & Gifts.

Effective Date: 5/14/2018